Toby Carvery said he was having “difficulties” with the supply of his lamb chain after customers complained about the lack of meat in his restaurants on Sundays.
The roast dinner buffet chain said it was unable to offer the meat every Sunday as it usually does
It comes after a restaurant reportedly took to Twitter to complain about the issue and claimed there was ‘no problem with supply’.
Ben Marriott, who describes himself as a Nottingham butcher on his Twitter, wrote to Toby Carvery to share his frustration.
In a now-deleted tweet, he said, “Why am I being told you can’t get lamb? If I come to eat at the restaurant this Sunday, it’s because you make lamb, and now, all of a sudden, you don’t anymore.
The restaurant’s social media team informed Marriott that the lamb is “now only available on specific dates at this time”, adding that the shortage was “due to a supplier issue”.
However, Marriott disputed the restaurant’s explanation and said: ‘That is not true at all. There is no supply problem. Your sculptor just told us that’s the price.
He recommended the restaurant add a supplement for customers who still want to eat lamb even though the price is higher.
“So it’s a choice,” he said, adding that he wouldn’t be going back to his local Toby Carvery on Sunday because “it’s no different to any other day.”
Toby Carvery’s Twitter account apologized for any “misinformation” received by Marriott and said: “Lamb is only being offered on select Sundays at this time due to ongoing stock issues.
“We hope he comes back every Sunday as soon as possible.”
A spokesperson for Toby Carvery said The Independent“Our guests are offered four roast meats, seven days a week, to be enjoyed on the cutting deck.
“We have encountered difficulties within our own lamb supply chain, which means that it has not been on our decks as frequently recently.
“We are working to bring it back to the Home of the Roast later in the year and hope our guests enjoy our succulent beef, gammon, pork and turkey in the meantime!”